Understanding the Drivers of Trust in Government Institutions in Korea

image of Understanding the Drivers of Trust in Government Institutions in Korea

The erosion of public trust challenges government’s capacity to implement policies and carry out reforms. While Korea has achieved and maintained rapid economic growth and development, and performs comparatively well in several existing measures of the quality of public administration, trust in government institutions is relatively low. This pioneering case study presents a measurement and policy framework of the drivers of institutional trust and explores some policy avenues Korea could take to restore trust in public institutions.



Drivers of trust in government in Korea: Values

After discussing competence, the first key component of the OECD Trust Framework, in the previous chapter, this one will focus on the second component: values. As recognised in the public management literature, the process of policy making and its guiding motivations (values) are just as important as the actual results achieved for influencing trust in government institutions. The chapter builds on the results of the OECD-KDI Trust Survey, complemented by a review of other relevant sources, it presents opportunities for policy action in Korea that could contribute to improve institutional trust levels.


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