Digital Government Review of Türkiye
Towards a Digitally-Enabled Government
This Digital Government Review of Türkiye explores how the Government of Türkiye can use digital technology and data to help the public sector become more responsive, resilient and proactive. It evaluates the efforts made so far by Türkiye in achieving digital government maturity by looking at governance, institutional capacities, digital skills, public service design and delivery, enabling building blocks and the strategic management and use of data. The review provides policy recommendations intended to help the Government of Türkiye fully benefit from digital technologies and data to realise the potential of the digital age in transforming the public sector and the services provided to the public.
Digital talent for a transformational public sector
This chapter is structured around the three pillars of the OECD Framework for Digital Government Talent and Skills necessary to conduct digital transformation. It will first explore the policy efforts implemented or considered by the government of Türkiye’s digital strategy in terms of how the public sector is attempting to establish a digital-enabling work environment, acquiring digital skills and implementing activities to maintain a digital workforce. Based on this analysis, this chapter will then suggest actions that can be taken to help secure the presence of the needed digital talent and skills to contribute to their digital transformation journey.
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