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Administrative Simplification in the Mexican Social Security Institute

image of Administrative Simplification in the Mexican Social Security Institute

This report assesses the impact on citizens and businesses of the administrative simplification measures carried out by the Mexican Social Security Institute. Administrative burdens are measured in the time it takes citizens and businesses to complete forms and wait in line to request or deliver information to the government. Using an adaptation of the Standard Cost Model, this report finds that such burdens for users have decreased by at least 25% thanks to the simplification and digitalisation of administrative formalities. It also suggests how the Institute could reduce burdens even further. By promoting the use of online formalities, IMSS could reduce administrative burdens by an additional 11%.

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Potential savings in administrative burdens in the Mexican Social Security Institute

This chapter addresses the potential savings in administrative burdens that the IMSS could achieve from further improving its procedures. The estimate is based on the targets established by each administrative co-ordination in consultation with the OECD. The targets include digitisation of procedures and an increase in population using those. Potential savings are shown on an aggregated basis in the IMSS, and by administrative co-ordination. Finally, an estimate of savings is provided in the case digital efforts and procedures were to increase.

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