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The Role of Internet Intermediaries in Advancing Public Policy Objectives

image of The Role of Internet Intermediaries in Advancing Public Policy Objectives

This book presents a comprehensive view of Internet intermediaries, their economic and social function, development and prospects, benefits and costs, and roles and responsibilities. Divided into three parts, Part I, The Economic and Social Role of Internet Intermediaries, develops a common definition and understanding of what Internet intermediaries are, of their economic function and economic models, of recent market developments, and discusses the economic and social uses that these actors satisfy. Part II, The Role of Internet Intermediaries in Advancing Public Policy Objectives, examines the roles and responsibilities of Internet intermediaries in advancing public policy objectives, as well as the costs and benefits of their involvement through a series of case studies. Part III provides a summary of an experts workshop that identified lessons learned and best practices from the experience to date of Internet intermediaries in advancing public policy objectives.

English

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Consumer protection in e-commerce payments

This focus of this case study is the role of payment providers in improving consumer protection in e-commerce transactions. It looks at both traditional and alternative payment providers and examines the measures they employ to protect consumers who engage in online transactions against fraud and their consumer dispute resolution mechanisms. It concludes with some of the lessons learned in this area.

English

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