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The Path to Becoming a Data-Driven Public Sector

image of The Path to Becoming a Data-Driven Public Sector

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

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Foreword

As rapid digital transformation changes all aspects of daily life, citizens expect their governments to provide better services and policies that deliver on the promises of the digital age. Advances in technology and data-driven approaches can radically change the way governments and citizens interact. Through a strategic use of data, governments can create conditions for improving the quality of public services, increasing the effectiveness of public spending and safeguarding ethical and privacy considerations. A data-driven public sector requires governance mechanisms that favour efficient data handling but also preserve public trust when using data to deliver outcomes.

English

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