Citizens’ Voice in Jordan

The Role of Public Communication and Media for a More Open Government

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Public communication is an essential part of government policy and an important contributor to transparency, integrity, accountability and stakeholder participation. This Citizens’ Voice in Jordan Report provides an analysis of internal and external communications processes, examining progress achieved to date and remaining challenges. It provides recommendations for the Government of Jordan for making a strategic use of public communication and strengthening the media ecosystem in the interest of promoting a more open government.


Context, assessment, and recommendations

This chapter provides an overview of the main legal and institutional changes that have affected the state of public communication in Jordan, including the recent growth of the media and information sector. It then presents the OECD's framework for open government, public communication, and media ecosystems, which will be analysed in depth in subsequent chapters of the report. The chapter ends with a summary of the main conclusions and recommendations of the report concerning the governance of public communication, the strategic use of core capacities, and opportunities to promote a sound media and information enabling environment in the country.


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