Government at a Glance 2019
Government at a Glance provides reliable, internationally comparative data on government activities and their results in OECD countries. Where possible, it also reports data for Brazil, China, Colombia, Costa Rica, India, Indonesia, the Russian Federation and South Africa. In many public governance areas, it is the only available source of data. It includes input, process, output and outcome indicators as well as contextual information for each country.
The 2019 edition includes input indicators on public finance and employment; while processes include data on institutions, budgeting practices and procedures, human resources management, regulatory government, public procurement and digital government and open data. Outcomes cover core government results (e.g. trust, inequality reduction) and indicators on access, responsiveness, quality and citizen satisfaction for the education, health and justice sectors. Governance indicators are especially useful for monitoring and benchmarking governments’ progress in their public sector reforms.
Each indicator in the publication is presented in a user-friendly format, consisting of graphs and/or charts illustrating variations across countries and over time, brief descriptive analyses highlighting the major findings conveyed by the data, and a methodological section on the definition of the indicator and any limitations in data comparability.
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Towards people-centric public services
Along with debt accumulation and economic uncertainty, the 2008 economic crisis provoked discontent among citizens. People wonder whether governments are truly working for the public interest or only for just a few. Such disenchantment is eroding the foundations of democratic systems in OECD countries and beyond and requires urgent action to strengthen the legitimacy of public institutions. Although in many OECD countries, there are signs that people’s trust in their government is finally improving after deteriorating since the crisis, in others, trust remains stubbornly lower than in 2007. This chapter argues that by taking a people-centric approach to policy making and service delivery, governments can rebuild trust in the public administration, improve the effectiveness of public action and better respond to the global and domestic challenges OECD countries face.