Measures of Tax Compliance Outcomes
A Practical Guide
This study provides practical guidance to revenue bodies wishing to enhance and enrich their existing measures with timely measures of compliance outcomes. The study shares experiences of what has worked for revenue bodies, what challenges have been faced and how they might be overcome.
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Practical approaches for measuring integrity outcomes
This chapter explores approaches for measuring integrity outcomes. These integrity outcomes cover that the revenue body administers the tax system fairly and that the community has confidence in the revenue body’s administration of the tax system. Therefore this chapter explores two types of measures of tax compliance integrity: the internal quality and governance measures to demonstrate that the revenue body acts with integrity and its actions are procedurally fair, and the external measures to reflect how these actions build community trust and confidence.
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