Strategies to Improve Rural Service Delivery

image of Strategies to Improve Rural Service Delivery

The service sector, in aggregate, now dominates total employment and value-added in OECD countries, accounting for more than 70% of these two measures, and continues to increase in importance. While services may play a slightly smaller role in rural regions than in urban areas, they are the dominant component of the rural economy. It is clear that a vibrant service sector is both vital for a prosperous local economy and crucial for meeting the needs of rural citizens. 

This book provides an overview of the underlying problems in delivering services to rural regions.  It contains a conceptual structure for thinking about rural service delivery problems and a strategy for thinking about the role of government in service delivery, as well as a discussion of the role that innovation and public management tools like co-design and co-delivery can play in designing better service delivery approaches.  Also included are examples of different, successful policy strategies drawn from OECD countries.


Also available

The New Rural Paradigm: Policies and Governance (2006)

OECD Rural Policy Reviews: Germany (2007)

OECD Rural Policy Reviews: Mexico (2007)

OECD Rural Policy Reviews: Finland (2008)

OECD Rural Policy Reviews: The Netherlands (2008)

OECD Rural Policy Reviews: China (2009)

OECD Rural Policy Reviews: Italy (2009)

OECD Rural Policy Reviews: Spain (2009)  

OECD Rural Policy Reviews: Québec, Canada (forthcoming)





This document collects a number of elements from the work programme of the OECD Rural Policy Programme on service availability in rural areas. Rural service delivery is a clear concern of member countries and the Rural Working Party of the OECD in collaboration with the Commission for Rural Communities has supported a multi-year project by the Secretariat to investigate underlying problems in rural service delivery and innovative approaches that can resolve these problems. Collecting different parts of the work in a single volume provides a number of elements in one place: a conceptual structure for thinking about the rural service delivery challenge, a strategy for thinking about the role of government in service delivery, a focus on innovation and co-design and co-delivery public management tools in relation to designing a better approach to service delivery, and a reprise of a set of best practices in rural service delivery.


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