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Working Smarter in Tax Debt Management

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Many revenue bodies have been developing strategies and approaches to improve the tax collection and recovery processes, so that they are more effective and cost less. Very promising and proven new practices have emerged, which can deliver spectacular improvements in performance in tax collection and recovery. This report provides a comprehensive overview of the best practices in tax debt management, with a particular emphasis on how to better differentiate debtors when deciding how to best secure payment and what can be done to ensure that payment issues are considered earlier in the compliance and collection process.

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Tax debt treatment strategies

Advanced risk analysis in combination with behavioural insights revenue bodies can separate the compliant taxpayer from the non-compliant taxpayer and choose the appropriate tax debt treatment ranging from soft treatments such as service, education, communication and influencing taxpayers’ behaviour through to hard treatments such as legal enforcement tools.

English

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