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Building Tax Culture, Compliance and Citizenship

A Global Source Book on Taxpayer Education

image of Building Tax Culture, Compliance and Citizenship

Now more than ever, governments are striving to mobilise greater tax revenue domestically. To do so, they are increasingly reaching out to inform and engage today’s – and future – taxpayers. They aim to foster an overall “culture of compliance” based on rights and responsibilities, in which citizens see paying taxes as an integral aspect of their relationship with their government. Taxpayer education is the bridge linking tax administration and citizens and a key tool to transform tax culture. Covering innovative strategies in 28 countries, this publication offers ideas and inspiration for taxpayer education, literacy and outreach. It helps revenue authorities in developing countries to strengthen the tax morale and tax compliance of their citizens.

English Spanish, French

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Guatemala: When it comes to taxes, strength lies in numbers

This chapter presents Guatemala’s taxpayer education programme. It first gives an overview of the whole programme and its objectives, followed by a focus on one specific element, the Citizen Culture Festival “Strength Lies in Numbers”. It finally looks at the impacts and lessons learnt of the initiative.

English French, Spanish

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