Advanced Analytics for Better Tax Administration

Putting Data to Work

image of Advanced Analytics for Better Tax Administration

This report highlights the key opportunities and challenges in establishing, operating, or improving advanced analytics functions in tax administrations. The report provides practical examples of how administrations are currently utilising advanced analytics, and discusses key topics, including organisational arrangements, governance, management and data. The report also discusses how administrations are utilising analytics to improve their operations and deliver better outcomes to taxpayers. Finally, it sets out conclusions, recommendations and next steps. 

This report has been prepared by the Forum on Tax Administration’s Advanced Analytics Programme. The work was initiated by the FTA Bureau following the biennial conference on Advanced Analytics hosted by the Irish Revenue Commissioners in March 2015. That workshop identified member country interest in undertaking work to identify member experience in analytics delivery and share information on both the technologies and tools they were using.



Advanced analytics activities

This chapter describes how administrations are focussing their advanced analytics efforts across the range of operational activities, including audit case selection, filing and payment compliance, debt management, taxpayer service, policy evaluation and taxpayer segmentation. It also provides a high-level description and discussion of the main analytic approaches and techniques used in each area. It does not attempt to identify best practices (since these will vary widely depending on context), but it does highlight a number of significant applications and opportunities that administrations may wish to consider.


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