Modernising Social Services in Spain

Designing a New National Framework

image of Modernising Social Services in Spain

Social services in Spain are confronted with a series of challenges, including growing demand due to population ageing, changing family models, rising inequality and labour market changes. Services are fragmented and, with multiple providers, lack reliable and comprehensive data. There is also a discontinuity between primary and specialised care. The decentralised model of competences generates complexity in management and financing of services. With the current governance and financing system, there are disparities in the type and quality of social services provided across the 17 Spanish Autonomous Communities and two autonomous cities. In addition, there is a lack of portability of benefits throughout the country. This report suggests ways to improve the legal context, move towards more universal services, strengthen quality, and move towards more evidence-based policies.


Measures to improve the quality of social services in Spain

The chapter discusses different aspects of possible improvements in the quality of social services. The first part deals with measures to strengthen staffing lighten their workload and improve their continuing education. The second part proposes ideas for integrating the provision of primary and specialised care and social services with services in other sectors. The third part contains proposals on strengthening the accountability requirements of private providers.


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