Documents de travail de l'OCDE sur la santé

Cette série d’étude s’adresse à un large public. Il s’agit généralement d’un travail collectif, mais les noms des principaux auteurs sont cités. Ces documents existent en général uniquement dans leur version originale – anglais ou français – avec un résumé dans l’autre langue.

English, French

Emergency Care Services

Trends, Drivers and Interventions to Manage the Demand

Emergency departments are the front line of health care systems and play a critical role in ensuring an efficient and high-quality response for patients in stress or crisis situations. A growing demand for emergency care might however reduce patients’ satisfaction (through waiting times), increase health provider workload and adversely affect quality of care. This working paper begins with an overview of the trends in the volume of emergency department visits across 21 OECD countries. It then explores the main drivers of emergency department visits in hospital settings, paying attention to both demand and supply side determinants. Thereafter, national approaches instituted by countries to reduce the demand for emergency care and to guarantee a more efficient use of emergency resources are presented.


JEL: I10: Health, Education, and Welfare / Health / Health: General; H51: Public Economics / National Government Expenditures and Related Policies / National Government Expenditures and Health; I18: Health, Education, and Welfare / Health / Health: Government Policy; Regulation; Public Health
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