Annex G. Topic guide employee representative
Provide a brief overview of the scope of the issues the discussion will be looking to explore.
Outline the treatment of data gathered and the approach to confidentiality.
Gain explicit consent for the interview and its recording based on this.
Check if the interviewee has any questions prior to commencing the discussion.
Ensure that the interview is tailored to the interviewee and firm type.
Feel free to change the order of the questions, as long as all questions are covered.
I would like to start with asking a few questions about yourself.
I would now like to ask you some general questions about your [enterprise/establishment].
I would now like to get a better understanding how training is organised in your [enterprise/establishment] and the role of employee representation in this.
7. Consider a hypothetical employee in your [enterprise/establishment]. Can you describe how they would access training?
8. Does your [enterprise/establishment] have a workforce strategy, i.e. a plan for hiring, developing and motivating staff, as well as for utilising their skills?
9. What is the role of employee representatives in planning training in your enterprise?
I would now like to ask some questions around why your [enterprise/establishment] is providing training and what it is hoping to get out of it.
10. In your view, what are the benefits of providing training from the perspective of the enterprise?
11. In your view, how do employees benefit from the training that is provided?
12. In your view, would your [enterprise/establishment] benefit from providing more training to its employees? If yes, what are the obstacles to providing more training?
I will now ask some questions to understand how other organisational features of your [enterprise/ establishment] help or incentivise employees to learn in their day-to-day work.
13. In your view, what share of employees plan their work autonomously and flexibly?
14. In your [enterprise/establishment], what happens if an employee makes a mistake?
16. In what other ways do employees have opportunities to learn in their day-to-day work besides training?
17. Are there particular obstacles for employees to share knowledge?
18. How are employees encouraged to keep up to date with new products and services, new processes or other recent developments in the industry?