5. Special focus on steering investment in companies that promote employee health and well-being

Shunta Takino
Pedro Isaac Vazquez-Venegas

Institutional investors and private funds are showing a growing interest to direct investment towards companies that promote the health and well-being of their employees, and the COVID-19 pandemic has placed an additional spotlight on the importance of the health and well-being at the workplace. This special focus chapter begins by looking at how and why investors are increasingly interested in employee health and well-being (Section 5.2), then discusses how a lack of standardised information, data and metrics hampers efforts to invest in companies that promote health and well-being at work (Section 5.3). Section 5.4 proposes a categorisation of disclosure mechanisms – both voluntary and obligatory – as well as efforts to standardise and harmonise indicators used across countries. Section 5.5 highlights other financing mechanisms such as social impact bonds in the case of financing health prevention and return-to-work programmes, and Section 5.6 concludes the chapter.

Investing in companies that guarantee safety at work and promote health and well-being, ensures that investments are socially responsible and aligned with environmental, social and governance criteria (ESG) (described in more detail in Box 5.1) and with the Sustainable Development Goals. While the use of ESG criteria by investors has been mainstreamed with over USD 30 trillion in assets incorporate ESG assessments (OECD, 2020[1]), the focus has primarily been placed on the environmental ‘E’ pillar.

To ride the wave of ESG investments, there has thus been a call from investors, health experts and other stakeholders to better integrate employee health and well-being and broader public health considerations within ESG criteria. This could be in part addressed by strengthening the social ‘S’ pillar and human capital considerations which have remained underdeveloped within ESG criteria (Siegerink, Shinwell and Žarnic, 2022[3]). This underdevelopment of the ‘S’ pillar is in part due to the challenge of quantifying social impact, but it may also reflect biases towards data that already exists or is easier to collect for companies. Others have called for the addition of a separate health ‘H’ pillar. For instance, the initial report of a four-year partnership between Legal & General, a UK-based asset management company, and the Institute of Health Equity at University College London, outlines that the expansion of ESG to “ESHG” could be an important measure to ensure businesses play a role in promoting health and reducing health inequities (Institute of Health Equity, 2022[4]).

Some companies – recognising the importance of employee health – are also integrating health and well-being in their ESG reporting. In 2020, Centene, which is among the 100 largest companies in the United States, added health to its ESG reporting in line with its commitment to “cultivate healthier lives”, and thus since then, it has published an annual report on its ESHG performance to the community and investors (Centene, 2021[5]). Johnson & Johnson, the pharmaceutical and health multinational corporation, also includes employee health within its Health for Humanity 2025 Goals, and in 2021, identified indicators to be used to assess their progress in ensuring the healthiest workforce possible (Johnson & Johnson, 2022[6]).

Many investors also see employee health and well-being as a key component of human capital (defined in Box 5.2) which is another area of growing interest among investors. There is increasing awareness that the performance of companies hinges on their employees. According to an estimate by the Global Intangible Finance Tracker,1 intangible assets such as human capital, employee health and culture hold more than half (54%) of a company’s market value (Brand Finance, 2021[7]). A separate assessment by Ocean Tomo2 has also found that intangible assets account for 90% of the market value of the Standard and Poor’s 500 (S&P 500), the stock market index tracking the 500 largest publicly traded companies in the United States, and for 74% of the market value of the S&P Europe 350 (2021[8]).

The world’s leading investment funds and asset management companies have clearly outlined their expectation that companies disclose their human capital. This has at time extended to include considerations around employee health and well-being. For instance, BlackRock, one of the largest investment management companies worldwide, states in a document outlining its approach to human capital management from 2022 that it “believes that companies that successfully engage and support their workforce, are better positioned to deliver sustainable financial returns” (BlackRock, 2022[11]). The document cites the importance for businesses to create a healthy workplace culture and to support the physical and mental health and safety of employees through measures such as paid sick leave and counselling support.

The implementation of workplace health programmes is also correlated with stronger financial performance, potentially attracting investors and private funds. As shown in Figure 5.1, studies suggest an association between the implementation of workplace health and well-being programmes and stock market performance at the company level, according to data from three types of workplace health programme award or self-scoring measures (Goetzel et al., 2016[12]; Grossmeier et al., 2016[13]; Fabius et al., 2016[14]). For instance, the stock performance of recipients of the C. Everett Koop National Health Award – which provides awards for companies with outstanding measures to improve health promotion in the workplace – appreciated three times more than the average among companies comprising the Standard and Poor’s (S&P) 500 Index in the period from 2001 to 2014 (Goetzel et al., 2016[12]). This association also holds for two other measures, the Corporate Health Achievement Award (CHAA) that rewards employee health programme, and the Health Enhancement Research Organization (HERO) Scorecard that is based on self-scoring of the health programme performance by employers themselves. The lower effect of the HERO Scorecard may also be the result of a shorter time period. As discussed in Box 5.4, there is also promising evidence that suggests that companies that have been chosen for Stock Selection in the Health & Productivity Management Programme in Japan perform better on the Tokyo Stock Exchange (Ministry of Economy Trade and Industry of Japan, 2021[15]). The evidence from the United States and Japan should be interpreted with caution as the association of health promotion and financial performance is not evidence of a causal relationship. Such an association may also reflect strong business management and leadership that is conducive both to the implementation of effective workplace health programmes and to increases in profitability and revenue (O’Donnell, 2016[16]).

As shown in Figure 5.2, if both investors and companies value the health and well-being of employees, this can create a virtuous cycle, where the incentive for companies to promote employee health and well-being is amplified. This is because a company that promotes the health and well-being of employees is rewarded not only with a healthier workforce, but also with an increased likelihood of receiving investment. However, one main challenge prevents the unlocking of this virtuous cycle. This is the lack of standardised disclosure mechanisms to ensure information on health outcomes and programmes are comparable across companies. This information is necessary for investors to differentiate companies that implement best practices to promote health and well-being from those that do not. The next sections look at this challenge (Section 5.3) and existing initiatives that seek to address it (Section 5.4).

The lack of standardised ESG indicators, metrics3 and ratings4 on health and well-being at work, and the shortage of information on health and well-being of employees are key factors that limit investment in companies that promote the health and well-being of its employees. This section looks at this issue in relation to ESG investment broadly, before looking specifically at the challenges associated with collecting and then disclosing data related to health and well-being at work.

The growing demand for ESG investing is currently hampered by a lack of transparency, international inconsistencies and comparability challenges, and this is a risk that also exists for health and well-being indicators. There are many ESG ratings providers, each using different data sources, methodologies and frameworks to establish ratings (Boffo and Patalano, 2020[17]). This leaves the concept of ESG-promoting companies subject to interpretation rather than objective standards, and can result in companies seeking to show that they are more sustainable than they are in reality, a practice often dubbed as “ESG-washing” or “greenwashing” when used in relation to the environmental pillar. In its review of ESG and climate-themed equity funds in 2021, InfluenceMap, an independent think tank, found that more than two-thirds of ESG funds (71%) were not aligned with the global climate targets (InfluenceMap, 2021[18]). There has been less of a “health-washing” issue thus far. This may merely reflect the lack of integration of employee health and well-being considerations within ESG criteria thus far, as there is currently very little collection of standardised information on employee health and well-being that gives a good overview of employer performance. This is, however, an evolving area with a number of initiatives to promote the standardisation of indicators on employee health and well-being, such as the one led by the OECD on the measurement framework for understanding the non-financial performance of firms (Siegerink, Shinwell and Žarnic, 2022[3]), further discussed in Section 5.4.

As shown in Figure 5.3, there are a range of indicators that could provide insight into the health and well-being of employees at the company level, and these fall into three broad categories.

  1. 1. Labour market outcomes related to productivity are indicators of work productivity related to employee health and well-being such as sickness absence, working hours and turnover. It may also include indicators on productive ageing, a concept that refers to engaging in productive activities at older ages, applied here in the context of work. These indicators may already be collected by employers in an anonymised form and thus easier to disclose, and are often used as indicators to measure the human capital performance of companies. The weakness with such indicators is that they provide limited insight into employee health.

  2. 2. Health and well-being outcomes are direct indicators of health and well-being such as the incidence of accidents and injuries, or self-reported physical and mental health. While these indicators are useful to show the actual health of employees, many companies do not or are unable to collect or process such data on grounds of employee privacy, even in cases where the data are de-identified5 or anonymised. The collection of such data – if not well-managed – also opens the risk of discrimination of employees by their health status. Even in cases where collection of health data is permissible, it would place an additional burden on companies to collect new data, as companies do not usually collect such data.

  3. 3. Indicators related to the implementation of health and well-being programmes by companies show to what extent companies are implementing measures to promote health and well-being in the workplace. The issue with such indicators is the risk of “health-washing” especially if indicators rely heavily or solely on company-reported information. It is therefore important to be able to assess whether programmes implemented are actually implemented, if they are evidence-based and if they account for and reflect employee experiences and perspectives. This could be for instance to consider not only whether a company reports offering mental health support for workers, but also whether it integrates data on employees’ participation levels and experience as to whether the support they receive is adequate.

A key consideration when collecting or processing any data on employee health and well-being is how to ensure the protection of privacy and prevent discrimination against individuals with health issues. The use of health data is unlikely to be straightforward, and it would be limited to cases where employees voluntarily participate in a workplace health programme and consent to the use of their data. For example, under the General Data Protection Regulation (GDPR), the framework for data protection in the European Union, any data related to an individual’s physical or mental health is considered personal and protected data, and cannot be processed unless specific exemptions apply or the employee provides explicit permission (European Union, 2016[19]). Although one of the cases where an exception applies is if processing is necessary “for the purposes of preventive or occupational medicine”, data collection for the purposes of providing insights into the performance of companies promoting employee health would not be covered under such an exemption. Without adequate measures, there is also potential that employers could use employee health data to inform their decisions about whether to retain, dismiss or promote employees, which would result in discrimination (Esmonde, 2021[20]). For instance, in the United States, although the American with Disabilities Act prohibits discrimination on the basis of disability in employment, only one state (Michigan) and several cities prohibit discrimination on the grounds of weight (Eidelson, 2022[21]).

Governments – working with relevant stakeholders such as the finance sector, rating agencies, investors, employers, and employee associations – are addressing the lack of standardised indicators on health and well-being at the workplace by facilitating the disclosure of standardised information and indicators. An overview of initiatives identified that seek to close this gap is presented in Table 5.1, and through this exercise, three types of initiatives were identified. These are:

  • government-led regulatory reforms to require disclosure on human capital indicators related to health and well-being;

  • voluntary initiatives (often led by non-governmental stakeholders) that seek to promote disclosure on health and well-being programmes implemented by companies; and

  • initiatives that seek to standardise indicators and disclosure mechanisms used to assess company performance in promoting health and well-being in the workplace.

A key limitation identified with disclosure mechanisms (whether regulatory or voluntary) is that they primarily target large corporations and are less accessible and available for small and medium-size enterprises (SMEs). For instance, SMEs may have weaker incentives to invest in strengthening their non-financial and ESG disclosure given that the initial costs of such disclosure may outweigh the benefits in the short-term. Past OECD evidence has also shown that ESG reporting favours larger companies over SMEs and this bias could also apply to reporting on health and well-being (Boffo and Patalano, 2020[17]). This is reflected in existing initiatives, which tend to primarily target larger corporations, with limited impact on SMEs. The Directive for Non-Financial Reporting of the European Union only applies to the companies with more than 500 employees, while the Corporate Mental Health Benchmark focuses explicitly on the 100 largest UK-limited companies. This also points to the importance of initiatives that seek to standardise indicators and disclosure mechanisms ensuring accessibility to SMEs and levelling the playing field.

Government-led reforms can make it mandatory for companies to disclose certain information related to health and well-being. Such initiatives are, however, in their infancy or very limited in coverage, which may reflect a reluctance to enforce disclosure and the administrative work this entails upon companies. In the United States, the Workforce Investment Disclosure Act proposal introduced to the Senate in 2021 would – if passed – make it compulsory for publicly traded companies to disclose human capital metrics, including many indicators related to workforce health (United States Congress, 2021[22]). The information proposed for disclosure not only includes labour market outcomes related to health and well-being (such as retention rate; lost time due to injuries, illness and death; and leave entitlements), it also proposes disclosure of information on “engagement, productivity and mental well-being of employees” and “total expenditure on workplace health, safety and well-being programmes.” By comparison, the Directive for Non-Financial Reporting of the European Union already requires large companies to disclose information on their practices to manage social and environmental challenges, although the focus on employee health is very limited, and it merely requires a non-financial statement with no requirements to disclose specific information (European Union, 2013[23]).

There are a wide range of voluntary disclosure initiatives, which invite companies to disclose information on health and well-being. Many of these voluntary initiatives are embedded in award and certification schemes, which are discussed in detail in Chapter 4. Voluntary initiatives are typically led by, or involve, investors and asset management companies. A notable example is the Workforce Disclosure Initiative, which is led by ShareAction, a charity group and financially supported by the UK Government, and invites companies to disclose information on what measures they are taking to address workforce issues (Box 5.3). The Corporate Mental Health UK 100 Benchmark, led by CCLA, a large charity fund manager, differs in the mechanisms it uses, as instead of asking for disclosure, it uses publicly available information to assess the mental health promotion practices of companies (CCLA, 2022[25]). Meanwhile, the Health and Productivity Management Programme in Japan, which is described in Box 5.4, also involves the Tokyo Stock Exchange, but is led by the government.

The third category of initiatives are those that seek to standardise and harmonise practices across countries and companies on disclosure mechanisms of company performance. Organisations such as the International Organization for Standardization (ISO) and the Global Reporting Initiative (GRI) – which sets standards used by 75% of the world’s largest companies in their ESG reporting – play a sizable role in this area given their global reach. ISO offers a collection of domain specific standards, whereas GRI proposes universal and topic specific standards (KPMG, 2020[33]). While these organisations have in the past assumed a focus on accident and injury prevention, they are now bridging this gap and introducing aspects of health promotion. For instance, ISO developed a new standard in 2021 – ISO 45 003 – which focuses on the management of psychosocial risks in the workplace (ISO, 2021[34]), while GRI integrates the expectation that companies implement voluntary health promotion programmes within its occupational health and safety reporting guidelines – GRI 403 (GRI, 2018[35]). GRI has also partnered with the Robert Wood Johnson Foundation, in order to align GRI 403 with a complementary framework on Culture of Health for Business (GRI, 2020[28]). The OECD Centre on Well-being, Inclusion, Sustainability and Equal Opportunity (WISE) is also developing a framework to assess the non-financial performance of companies, and this framework includes components related to health and well-being outcomes in the workplace (Siegerink, Shinwell and Žarnic, 2022[3]).

By encouraging the disclosure of standardised information and indicators on health and well-being at the workplace, governments can steer investors to invest in health-promoting companies and thus activate the virtuous cycle of health and productivity benefiting to both employees and employers. Another, different mechanism to finance health promotion at work, social impact bonds, is discussed in Section 5.5.

Public-private partnership financing mechanisms, such as social impact bonds or health impact bonds, also hold potential to support government expenditure to promote health and well-being at work. Social impact bonds are issued by governments to seek financing for projects with positive social outcomes (such as access to education or improving food security, but also workforce development). While social impact bonds are referred to as “bonds”, they are not actual bonds, but rather represent contracts based on future social outcomes (OECD, 2019[36]). If social outcomes improve, investors receive their initial investment plus a financial return, measured as a fraction of the public sector saving. As the terms of payment depends on the successful delivery of outcomes, social impact bonds are considered an example of a pay-for-success approach. When the outcomes relate to health and social sector, social impact bonds are called health impact bonds. While evidence is still emerging, health impact bonds can help to finance prevention of chronic conditions and return-to-work programmes targeted at high-risk populations who face socio-economic disadvantages (see Box 5.5).

The rising interest among investors in human capital and ESG criteria provides an opportunity to steer investment towards companies that promote the health and well-being of employees. This presents the opportunity of a virtuous cycle where companies that promote the health and well-being of employees are rewarded both with a healthier workforce and with investment. The challenge that remains to unlock this virtuous cycle is to develop and agree on a set of standardised disclosure mechanisms and indicators that allow investors to differentiate between companies across different countries.

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Notes

← 1. The Global Finance Tracker is an annual review which highlights important trends in the value of companies in the form of their intangible assets. It is conducted by Brand Finance, a consultancy firm that estimates to the value of brands.

← 2. Ocean Tomo is a company that provides a range of financial services related to intellectual property and other intangible assets to client companies, governments and institutional investor’s.

← 3. e.g. data and standards used for assessing, comparing, tracking performance of companies relative to ESG factors.

← 4. Including scoring and ranking.

← 5. De-identification refers to the “process by which a set of a personal health data is altered, so that the resulting information cannot be readily associated with particular individuals.” (OECD, 2022[41])

← 6. The requirement is that the return on equity (RoE) is at least 0% or in other words not negative.

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