copy the linklink copied! Foreword

Governments around the world are struggling with establishing personal identity in a digital age, since policies and legal frameworks that combine physical and digital identification elements are complex to develop. Digital Government in Chile – Digital Identity aims to support the Government of Chile in designing effective and trustworthy identity management.

As requested by the Ministry General Secretariat of the Presidency (Ministerio Secretaría General de la Presidencia, MINSEGPRES) and the Ministry of Finance (Ministerio de Hacienda), the report discusses Chile’s experience and benchmarks its performance against 13 OECD countries. The study is based on the OECD Recommendation of the Council on Digital Government Strategies and builds on the 2016 OECD report, Digital Government in Chile: Strengthening the Institutional and Governance Framework, which guided recent institutional reforms for digital government in Chile.

While Chile is a recognised digital government leader in Latin America, strong digital identity management will be critical for Chile to deliver effective digital government infrastructure and provide better services to its citizens.

This study also contributes to the global policy debate on the digitalisation challenges and opportunities across different policy areas, including digital government. This work is part of the Going Digital Project, which is the OECD flagship initiative designed to address this important policy issue.

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