1887

OECD Digital Economy Papers

The OECD Directorate for Science, Technology and Innovation (STI) undertakes a wide range of activities to better understand how information and communication technologies (ICTs) contribute to sustainable economic growth and social well-being. The OECD Digital Economy Papers series covers a broad range of ICT-related issues and makes selected studies available to a wider readership. They include policy reports, which are officially declassified by an OECD Committee, and occasional working papers, which are meant to share early knowledge.

English, French

Resolving E-commerce Disputes Online

Asking the Right Questions about ADR

Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?

English French

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error