OECD Science, Technology and Industry Working Papers

The OECD Directorate for Science, Technology and Innovation (STI) leads OECD research on the contribution of science, technology and industry to well-being and economic growth. STI Working Papers cover a broad range of topics including definition and measurement of science and technology indicators, global value chains, and research on policies to promote innovation. These technical or analytical working papers are prepared by staff or outside consultants to share early insights and elicit feedback.


Organisational Change and Firm Performance

Organisational change encompasses production processes (quality management, lean production, business re-engineering), management approaches (teamwork, training, flexible work and compensation) and external relations (outsourcing, customer relations, networking). Performance improvements from organisational investments are greatest when production, management and consumer approaches are combined, and when these bundled practices are implemented in conjunction with information and communications technologies (ICT). One explanation for the “productivity” may be that organizational change is key to realising benefits from ICT, while ICT is essential to implementing organisational change, necessitating combined investments to raise productivity growth. The proportion of OECD firms that introduced organisational changes rose significantly in the 1990s and the incidence of organizational change has been highest in service sectors. Larger firms, particularly those exposed to international ...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error