OECD Internet Economy Outlook 2012

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The Internet is now a fundamental infrastructure supporting the economy and is firmly in its 2nd stage of development, having evolved from a data network connecting PCs with wires to a much broader network of new portable devices from mobile phones to tablet computers. It is also on the cusp of a much larger expansion to objects that typically did not have communications capabilities: the “Internet of things” is projected to have more connections than the people using them. This raises many important socio-economic and political issues for stakeholders to consider, as economies and societies become increasingly inter-meshed.

Supported by time series data, this publication begins with an overview of trends and highlights how the Internet sector has proven to be resilient during the recent economic crisis. It then examines the various drivers and impacts of Internet use and deployment, as well as emerging technologies, broadband, e-commerce, e-health, digital content, security and privacy, and reflects on a methodology for measuring the Internet economy.


Internet adoption and use: Businesses

This chapter provides an overview of ICT diffusion and use within businesses in OECD countries, focusing mainly on the Internet. Using the most up-to-date datasets and building on a series of indicators, it attempts to cover selected issues related to key aspects of firms’ engagements in the information economy. It examines the extent of computer and Internet access and use among firms, and analyses the growth in broadband access and quality of connections. The chapter also looks at the various phases of e-business development and levels of complexity of external and internal communications, going from simple information sharing to more integrated issues such as supply chain management. The chapter then looks at the development of electronic commerce and its perceived benefits, and concludes with some considerations on real impacts of ICTs on business performance.



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