OECD Information Technology Outlook 2006

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Information technology (IT) and broadband are major drivers of economic change, restructuring businesses, affecting skills and employment, and contributing to growth and consumer benefits. This volume describes recent market dynamics and trends in industries supplying IT goods and services and offers an overview of the globalisation of the information and communication technology (ICT) sector and the rise of ICT-enabled international sourcing. It analyses the development and impact of the changing global distribution of services activities and the rise of China and India as significant suppliers of ICT-related goods and services. It also looks at the increasing importance of digital content in selected industries and how it is transforming value chains and business models. The potential of technological developments such as ubiquitous networks, location-based services, natural disaster warning systems, the participative web and the convergence of information technology with nanotechnology and biotechnology is also examined. This book includes StatLinks, URL's linking statistical graphs and tables to spreadsheets containing the underlying data.

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ICT-enabled Globalisation of Services and Offshoring

This chapter examines the globalisation of ICT-enabled services and business functions. OECD countries account for the bulk of ICT-enabled trade in services, but other countries, including the BRICS and other developing countries, are gaining in importance. Infrastructure and framework conditions in non-OECD services-exporting countries show that there is still a huge potential for these countries to expand exports. Quality of service is important for ensuring further growth and globalisation of these services. Operational strategies of Indian IT services firms, which have been particularly successful in becoming part of ICT-enabled globalisation, are examined in detail.

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