Online advertising is now the dominant form of advertising in many OECD countries, and offers businesses the ability to reach consumers in ways that could only have been imagined previously. Online advertising has the potential to benefit consumers...

The Cancun Ministerial mandate on the Digital Economy (2016) highlighted the importance of developing Internet of Things (IoT) metrics to assess the effects of the IoT in different policy areas. Accordingly, this report reviews different definitions...

This report reflects discussions at the OECD conference “AI: Intelligent Machines, Smart Policies” held in Paris on 26-27 October, 2017. After discussing the state of Artificial intelligence (AI) research – in particular ‘machine learning’ –,...

This report looks at how behavioural insights can be used to improve online information disclosures for consumers. The report is the latest contribution to work by the OECD’s Committee on Consumer Policy on improving consumer policy with behavioural...

The “smart home” looks set to be the arena in which many people will utilise consumer-facing Internet of Things (IoT) technologies for the first time. A new generation of familiar household devices and appliances (e.g. washing machines) are becoming...

In addition to offering greater product choice and convenience to consumers, the IoT is expected to revolutionise the way product design, manufacturing, and product delivery processes are monitored, analysed and improved, including remotely. This...

This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31...

This document examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. First, it discusses issues related to assessing broadband gaps, defining speeds and establishing national...

Satellites serve as an important option to deliver broadband services to residences and businesses in rural and remote regions throughout the world. In OECD countries, the majority of people live in urban areas or at locations that are closely...

Trust is a key component in peer platform markets (PPMs). In 2016, the OECD’s Committee on Consumer Policy (CCP) produced a report on Protecting consumers in peer platform markets: Exploring the issues. The 2016 report examined a number of the...

In April 2015, 25 jurisdictions participated in an OECD product safety sweep to determine the extent to which a selected number of products identified as: i) banned or recalled from the market; ii) presenting inadequate product labelling and safety...

En 2013, le Groupe de travail sur la sécurité des produits de consommation (le « Groupe de travail ») a décidé d’engager de nouveaux travaux sur la sécurité des produits vendus en ligne, en centrant son attention sur les problèmes de...

This report explores the scope and magnitude of selected product safety challenges faced by consumers when purchasing tangible goods via e-commerce. It provides an overview of the government and business initiatives that have been carried out to...

Le présent rapport examine un certain nombre de problèmes de sécurité des produits rencontrés par les consommateurs lorsqu’ils achètent des biens matériels par voie électronique. Après avoir étudié l’ampleur et la portée des problèmes de sécurité des...

This paper provides new evidence on the development of online platforms and explores the emergence of new forms of work in the digital economy. Following the rise of platforms that match demand and supply of goods (e-commerce) and information...

This report examines the effects of investments in Information and Communication Technologies (ICTs) on i) total labour demand; ii) labour demand by skill level; and iii) labour demand by industry in selected OECD countries over the period 1990-2012....

This report presents new evidence on how Information and Communication Technologies (ICTs) are changing the demand for skills at work. While the use of ICT at work increased in a large majority of countries between 2011 and 2014, a significant number...

This report presents a framework for analysing Internet openness, the factors that influence it, and its effects. It also presents initial qualitative and quantitative evidence on the effects of Internet openness. Among the key findings are that...

This report analyses the importance of the adoption and the effective use of information and communication technologies (ICTs) for enabling digital innovation for growth and inclusiveness, and discusses the role of public policies in stimulating such...

This report provides new evidence on the effects of digital technologies on labour demand and discusses key policies to foster employment in the digital economy. The digital economy has the potential to enhance productivity, income and social...