Ce rapport dresse un état des lieux des règles et des procédures mises en œuvre par les 50 principaux services mondiaux de partage de contenus en ligne pour lutter contre les contenus terroristes et extrémistes violents, l’accent étant mis sur la...

The digital environment presents a wide range of benefits to children, whilst also exposing them to various risks, including cyberbullying, harmful content and inappropriate contact with strangers. This report provides an overview of the legal and...

The OECD GlobalRecalls portal was launched in 2012 as a single window for governments to share information about product recalls worldwide. It has since developed into a significant resource, with over 24 000 product recall notices and 47...

This paper examines possible methodologies for estimating consumer detriment, as well as the impacts of consumer agency actions and consumer policy more broadly. It also provides practical guidance for developing and strengthening the effectiveness...

Digital transformation has widespread and complex effects across the economy and society. It impacts many policy domains and makes trade-offs between public policy objectives more difficult to navigate. The Going Digital Integrated Policy Framework...

Artificial intelligence (AI) is reshaping economies, promising to generate productivity gains, improve efficiency and lower costs. At the same time, AI is also fuelling anxieties and ethical concerns. As AI’s impacts permeate our societies, its...

This paper aims to complement the OECD Recommendation of on Consumer Protection in E-Commerce and discuss consumer policy issues associated with consumer data practices, offering greater insights into how consumer protection authorities can and have...

This paper takes stock of recent developments related to online consumer ratings and reviews and their effects on consumer behaviour. It provides an overview of key consumer benefits and risks associated with user-generated feedback, and identifies...

Building on the OECD Recommendation of the Council on Consumer Protection in E-Commerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings...

This report analyses different models for how operators may provide access to communication services over the next five to ten years. To that end, it analyses leading-edge demand and examines the type of companies that serve this demand. It then...

This report provides a summary of the Inaugural Event of the OECD Global Forum on Digital Security for Prosperity (“Global Forum”) held on 13-14 December 2018 in Paris, France. The event gathered 240 experts and 50 speakers from governments,...

This report analyses the effects of zero rating, i.e. when a predetermined type of traffic received by consumers is not counted against the download allowance of the Internet access service. The report looks at the economics of zero rating and issues...

The fifth generation of wireless networks, 5G, represents an evolutionary process of previous generations of wireless networks (i.e. 2G, 3G, and 4G). This next generation of wireless technology is intended to provide 20 Gbps download speeds and...

This report synthesises an OECD project to develop a framework and a set of statistical indicators that can be used to assess the digital security (cybersecurity) risk management practices of businesses. A survey instrument aligned with the framework...

In recent years there has been a large number of attempts to estimate the number of platform workers. Lacking a common definition of platform workers, however, these estimates are not comparable across countries and over time. This paper starts to...

On 15-16 February 2018 the Organisation for Economic Co-operation and Development (OECD) hosted a Workshop on Digital Security and Resilience in Critical Infrastructure and Essential Services. The workshop brought together over 120 participants to...

Policies to support ICT investment are a strategic tool to spur the digital transformation and enhance productivity and growth. However, while most countries do carry out some forms of ICT investment policy, very little is known on the effects of...

This paper aims to complement the OECD Recommendation of the Council on Consumer Protection in E-Commerce by elaborating on its key principles in the context of online advertising and offering practical guidance on how to apply these principles. For...

This report uses a standard gravity setup to analyse the determinants of e-commerce, using data on online credit card payments by private Spanish customers of the multinational bank BBVA. The results show that the gravity model applies well to credit...

This report analyses automation trends and its effect on employment in OECD countries. On average, robots are found to be associated with a reduction in employment in elementary occupations – those requiring the lowest levels of skills – and an...