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Measuring the Digital Transformation

A Roadmap for the Future

image of Measuring the Digital Transformation

Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.

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Digital transformations

Most organisations use digital tools, but often not to their full potential. A number of major transformations – often collectively referred to as the “next production revolution” – are anticipated over the coming decade. The technological drivers of this revolution include the development of digital infrastructure and applications, such as high-speed broadband, Big data, cloud computing, 3D printing and the Internet of Things (IoT). Such technologies are increasingly affordable for smaller businesses. However, for technology diffusion to lead to productivity gains, firms must integrate the technology into their business processes and make complementary investments in skills and business models.

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