Measuring the Digital Transformation

A Roadmap for the Future

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Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.

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Roadmap: Measuring cloud computing services

New technologies and business models are fundamentally changing the way in which businesses access and use software and hardware (DeStefano et. al., 2019). Cloud services mark a paradigm shift in ICT provision, allowing businesses and individuals to access on-demand IT services over a network. Data processing and storage takes place in a remote data centres which will typically have a scalable and resilient modular design. These can offer businesses, especially small and medium- sized enterprises, cost- reduction opportunities and increased flexibility.



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