Measuring the Digital Transformation

A Roadmap for the Future

image of Measuring the Digital Transformation

Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.




The digital transformation greatly affects trade. In particular, the Internet has made it easier to buy, sell and deliver certain services, such as telecommunications and audiovisual content, across borders. It has also enabled cross-border electronic delivery of financial, business and knowledge services, such as sales and marketing, management, administration, and back office services, engineering, R&D, and education (UNCTAD, 2015). Furthermore, the Internet has also led to new categories of services, such as web search.



This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error