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Measuring the Digital Transformation

A Roadmap for the Future

image of Measuring the Digital Transformation

Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.

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Roadmap: Measuring broadband quality

The actual performance of broadband connections, (i.e. broadband quality), is critical to meeting consumers’, policy makers’, and regulators’ various objectives. Broadband performance is a fundamental metric for consumers to make informed choices, as it reflects the quality of their experience and enables them to assess any differences between advertised speeds and actual speeds. For policy-makers and regulators, being able to assess broadband performance is essential to ensuring the accessibility of online services and to ascertaining whether services are meeting their goals for overall market development (e.g. competitiveness, coverage). In 2012, the OECD was tasked with assessing available datasets that provide robust data offering like-for-like comparisons over time, and with working towards a long-term goal of co-ordinated measurement of speed and other service qualities (OECD, 2012).

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