Measuring the Digital Transformation

A Roadmap for the Future

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Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.

English Also available in: Spanish


Public authorities are embracing digital technologies to make processes, services and information more easily accessible and less burdensome. The share of individuals using the Internet to interact with public authorities in OECD countries has increased from 45% in 2010 to 56% in 2018. Differences between countries remain large, however, ranging from over 80% in the Nordic countries to 7% in Japan and 6% in Colombia.



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