Documents de travail de l'OCDE sur l'économie numérique
Les technologies de l'information et de la communication sont largement diffusées et utilisées, ce qui renforce leur incidence économique et sociale. L'OCDE conduit des activités pour aider à mieux comprendre la façon dont les TIC contribuent à une croissance économique et un bien-être social durables, ainsi que leur rôle dans l'évolution vers des sociétés fondées sur la connaissance.
- ISSN: 20716826 (online)
- https://doi.org/10.1787/20716826
Inventory of Consumer Protection Laws, Policies and Practices Applied to Electronic Commerce
Consumer laws, policies and practices exist to help build consumers’ trust and confidence by protecting
them from unfair or deceptive acts or practices and helping to establish a more balanced relationship
between sellers and consumers in commercial transactions. Domestic retail markets offer consumers
assurances that their interactions and purchases are covered by national legal and private sector consumer
protections. The increase in cross-border transactions and the limited or non-existent face-to-face contact
between businesses and consumers brought on by the growth of electronic commerce reinforce the need for
a predictable and trustworthy global marketplace.
Also available in: French
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