Going Digital: Shaping Policies, Improving Lives

Digital technologies and data are transformational. People, firms and governments live, interact, work and produce differently than in the past, and these changes are accelerating rapidly. How can we realise the immense promises of digital technologies and data for growth and well-being in a fast evolving world? This report charts the road ahead. It identifies seven policy dimensions that allow governments – together with citizens, firms and stakeholders – to shape digital transformation to improve lives. It also highlights key opportunities, challenges and policies related to each dimension, offers new insights, evidence and analysis, and provides recommendations for better policies in the digital age.
Developing a digital transformation strategy
Policies in the digital age require a whole-of-government approach. This chapter explains how to put the whole-of-government approach of the Going Digital Integrated Policy Framework into practice by developing and implementing a comprehensive digital transformation strategy. It discusses the key steps of strategy development and implementation, notably establishing a governance approach that supports effective co‑ordination; articulating a strategic vision and ensuring coherence; assessing key digital trends related policies and regulations and formulating strategic priorities and objectives; involving relevant actors from across the government, non-governmental stakeholders as well as international partners, and; issuing an action plan with specific policy measures, clear responsibilities, sufficient budget, and measureable targets to ensure successful implementation.