Going Digital: Shaping Policies, Improving Lives

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Digital technologies and data are transformational. People, firms and governments live, interact, work and produce differently than in the past, and these changes are accelerating rapidly. How can we realise the immense promises of digital technologies and data for growth and well-being in a fast evolving world? This report charts the road ahead. It identifies seven policy dimensions that allow governments – together with citizens, firms and stakeholders – to shape digital transformation to improve lives. It also highlights key opportunities, challenges and policies related to each dimension, offers new insights, evidence and analysis, and provides recommendations for better policies in the digital age.

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Defining a future digital agenda

Going Digital: Shaping Policies, Improving Lives addresses some of the most pressing and difficult questions related to making digital transformation work for growth and well-being, but other issues are still emerging or not well understood. This chapter maps out a global digital agenda to better understand and address new and complex policy challenges, including changing competition dynamics; the future of the firm; privacy; data and cross‑border data flows; links between growing inequalities and digital transformation; trust in governments; and democracy in the digital age. It also stresses the need to better measure digital transformation to provide sound evidence on which to base future policy decisions.

English French, German

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