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Building, Measuring and Improving Public Confidence in the Nuclear Regulator

Workshop Proceedings: Ottawa, Canada, 18-20 May 2004

image of Building, Measuring and Improving Public Confidence in the Nuclear Regulator

An important factor for public confidence in the nuclear regulator is the general public trust of the government and its representatives, which is clearly not the same in all countries. These workshop proceedings identify a number of common principles for the communication of nuclear regulatory decisions that can be recommended to all regulators. They have been cited in particular for their ability to help build, measure and/or improve overall public confidence in the nuclear regulator. 

English

What Are Effective Techniques for Improving Public Confidence or Restoring Lost Confidence in a Regulator?

Nuclear Energy Agency

What are effective techniques for improving public confidence or restoring lost confidence? The following list contains thoughts related to restoring lost confidence:

• hard, long lasting event;

• strategy: maximum transparency;

• to listen, be open, give phone numbers etc.

English

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