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Building, Measuring and Improving Public Confidence in the Nuclear Regulator

Workshop Proceedings: Ottawa, Canada, 18-20 May 2004

image of Building, Measuring and Improving Public Confidence in the Nuclear Regulator

An important factor for public confidence in the nuclear regulator is the general public trust of the government and its representatives, which is clearly not the same in all countries. These workshop proceedings identify a number of common principles for the communication of nuclear regulatory decisions that can be recommended to all regulators. They have been cited in particular for their ability to help build, measure and/or improve overall public confidence in the nuclear regulator. 

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Practices in Communicating Technical Issues to the General Public

Nuclear Energy Agency

Practices in communicating technical issues to the general public

• Basic goal for the regulator is to protect the public and communication is a must to fully achieve this goal.

• Regulator should become the prime source of information to the public and the media, regulator should base its actions upon values of competence, independence, transparency and stringency.

• Set up of a Information and Communication Policy will help for consistency and efficiency. Policy will include setting goals, strategies, organisational aspects, procedures, and tools. Practices should be developed in accordance with local culture.

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