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The SME and Information Technology

A Practical Study of SMEs at the IT Frontier

image of The SME and Information Technology

This study identifies critical factors preventing small and medium-sized enterprises (SMEs) in developing countries from making optimal use of Information Technology (IT). It provides recommendations for SME support institutions as a basis for designing technical assistance services for the business sector. The publication also presents case studies illustrating active participation of trade support institutions in Africa, Asia and Latin America.

English Spanish, French

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Acknowledgements

This study was written by David Borger, Assistant Professor at the London School of Economics. Saumitra Jha carried out the data analysis and prepared most of the case studies. Ashok Kumar revised the manuscript and developed the Indian case reviews.

English Spanish, French

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