Significant variation across and within OECD countries reflects the diverse roles that non-state actors can play in the reception and integration of asylum seekers. This variation can be explained by the differences in the organisation of welfare service delivery, the various national schemes supporting employment and the specific legal frameworks allowing for the labour market access of asylum seekers, along with the inclination of local inhabitants to self-organise to face new challenges. Within the wide spectrum of non-state actors that provide assistance to refugees and asylum seekers, this paper focuses specifically on third sector organisations. Through a survey, it assesses the contribution of these organisations during the refugee crisis in Europe, from 2014 to 2016, in delivering reception and integration policies for refugees, protection holders and asylum seekers and in experimenting with innovative approaches. The paper concludes with a number of policy recommendations on the ways governments leverage the innovative capacity of third sector organisations in providing meaningful and effective initiatives to integrate refugees in the society, labour market and economy of host communities.