The Path to Becoming a Data-Driven Public Sector

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Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.




This chapter provides an overview of the importance of digital government approaches to efforts to transform countries in general before focusing on the evolving understanding of the use of data in the public sector. The chapter concludes by outlining the structure of the report and identifies the anticipated impact and opportunities that will follow.


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