The Changing Face of Strategic Crisis Management

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Strategically managing crises is an essential responsibility of governments. Often critical decisions need to be made swiftly under difficult and complex conditions, as crises’ impacts may spread beyond national borders and can trigger significant economic, social and environmental knock-on effects. Governments have a significant role to play in strengthening the resilience of their populations, communities and critical infrastructure networks. This report highlights the changing landscape of crises that governments are confronted with today. It discusses new approaches to deal with both traditional and new kinds of crises, and invites reflection on how best governments can adapt to change. Topics covered include capacity for early warning and “sense-making”, crisis communication and the role of social media, as well as strategic crisis management exercises. Finally, the review proposes practical policy guidance for strategic crisis management.



Strategic crisis management exercises: Challenges and design tools

This chapter discusses the challenges involved in designing crisis management exercises for strategic leaders. It offers a source of reference for countries and collaborating organisations and can be seen as a “toolkit” intended to facilitate reflective and effective future crisis management exercise designs in the future. This chapter first discusses the rationale, types and purposes of strategic crisis management exercises as part of building the right skill set for strategic crisis management. It highlights the main challenges of involving leadership, engaging partners from the private sector, and developing international crisis management exercises. Finally, it presents the parameters and options for scenario development, including case-based scenarios and options for involving and working with leaders.


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