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The Changing Face of Strategic Crisis Management

image of The Changing Face of Strategic Crisis Management

Strategically managing crises is an essential responsibility of governments. Often critical  decisions need to be made swiftly under difficult and complex conditions, as crises’ impacts may spread beyond national borders and can trigger significant economic, social and environmental  knock-on effects.  Governments have a significant role to play in strengthening the resilience of their populations, communities and critical infrastructure networks. This report highlights the changing landscape of crises that governments are confronted with today. It discusses new approaches to deal with both traditional and new kinds of crises, and invites reflection on how best governments can adapt to change. Topics covered include capacity for early warning and “sense-making”, crisis communication and the role of social media, as well as strategic crisis management exercises. Finally, the review proposes practical policy guidance for strategic crisis management.

English

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Foreword and acknowledgements

Recent large-scale natural hazards, terrorist attacks, global pandemics, refugee crises and industrial accidents have demonstrated the diversity and complexity of today’s crises. The increasing interconnectedness of modern societies makes them even also vulnerable to shock events occurring beyond their country, whose socio-economic impacts can rapidly cascade across borders.

English

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