The Call for Innovative and Open Government

An Overview of Country Initiatives

image of The Call for Innovative and Open Government

This report presents an overview of country initiatives concerning efficient, effective public services and open and innovative government. It focuses on four core issues:  delivery of public services in times of fiscal consolidation; a more effective and performance-oriented public service; promotion of open and transparent government; and strategies for implementation of a reform agenda.  These issues were discussed at the OECD Public Governance Ministerial Meeting held in Venice, Italy, in November 2010, hosted by the Italian Ministry for Public Administration and Innovation.




In all of its initiatives, the general administration of state in Spain seeks to include the private sector in the main actions influencing its current modernisation and improvement policies. Thus, in the area of e-government, an important milestone was the approval in 2007 of Law 11/2007 on Citizens’ Electronic Access to Public Services, which placed Spain among the leading countries in the use of e-government. For the implementation of this law, which recognises the right of citizens to communicate with the administration through electronic means, various measures are being taken. Some of these measures are described in Plan Avanza for the fostering of an information society, and in its revised version – Plan Avanza 2 – which was approved in July 2010 and includes measures for the next 5 years.


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