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Spain: From Administrative Reform to Continuous Improvement

image of Spain: From Administrative Reform to Continuous Improvement

This comprehensive review of public governance in Spain finds that it shares with other OECD countries the need for a whole-of-government approach to reform. This is especially needed given Spain’s high degree of decentralisation and institutional fragmentation throughout the public sector. The experience of OECD countries with administrative reform is that it is successful when it is not perceived as a one-off exercise, but rather as a process of continuous improvement to constantly identify waste, shortcomings, and opportunities to do things better. This is particularly relevant for the public administration to become a positive influence for growth and overcome the effects of the financial crisis Spain has been through.

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Strengthening digital government for a more strategic public administration in Spain

This chapter highlights the relevance of the new measures foreseen by the CORA, particularly in light of the efforts made by previous governments to spur a modern and efficient administration. The analysis underlines the importance of reaping the untapped potential of government data and information to improve performance, increase trust and foster cultural change in the administration; the need to focus on achievements made as a result of investments made in e services; and the priority need to enable the new CIO and governance structure to be operational as soon as possible to allow stronger co-ordination.

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