Spain: From Administrative Reform to Continuous Improvement

image of Spain: From Administrative Reform to Continuous Improvement

This comprehensive review of public governance in Spain finds that it shares with other OECD countries the need for a whole-of-government approach to reform. This is especially needed given Spain’s high degree of decentralisation and institutional fragmentation throughout the public sector. The experience of OECD countries with administrative reform is that it is successful when it is not perceived as a one-off exercise, but rather as a process of continuous improvement to constantly identify waste, shortcomings, and opportunities to do things better. This is particularly relevant for the public administration to become a positive influence for growth and overcome the effects of the financial crisis Spain has been through.

English Also available in: Spanish

Developing a sustainable and flexible human resources management system

This chapter argues that the public employment measures under development are headed in the right direction, but recommends further integrating these measures into a strategic Human Resources Management system based on a common competency framework and embedded within a robust organisational performance measurement system.The chapter underlines the importance of focusing on the longer term and it highlights the importance of seing staff an strategic asset and partner of change.


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