Reaping the Benefits of ICTs in Spain
Strategic Study on Communication Infrastructure and Paperless Administration

This study examines the Spanish Information Society strategy plan Avanza 2. Upon request from Spain, focus has been on two selected perspectives corresponding to overall objectives of the Plan Avanza 2: Improving the communication infrastructures and achieving a paperless administration. The e-government section on a paperless administration is grounded in the two areas of e-taxation and e-justice. Thus the study is not a comprehensive review of Plan Avanza 2 – only of selected parts.
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Executive summary: Getting value out of information and communication technologies
Spain, hit hard by the global and European financial and economic crises, faces serious challenges. Low growth, unemployment rates above 20%, a severe fiscal imbalance, and budget challenges are key issues faced by the recently elected government. The new administration has clearly stressed the need to undertake the measures necessary to address the challenge of restoring growth to the economy and balance to the public sector budgets.
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