Promoting the Digital Transformation of African Portuguese-Speaking Countries and Timor-Leste

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The public sectors of African Portuguese-speaking countries and Timor-Leste (PALOP-TL) have made significant progress in mobilising digital technologies to promote internal efficiency, simplify government procedures and improve the delivery of public services. Nevertheless, fully harnessing these technologies to improve growth, opportunities for income and employment, and public service delivery requires a more profound shift from efficiency-driven to citizen-driven approaches. This cross-country review of the digital transformation of the public sectors in Angola, Cabo Verde, Guinea-Bissau, Mozambique, Sao Tome and Principe and Timor-Leste reviews progress towards digital government and suggests strategies for enabling more effective, collaborative and sustainable digital government policies and approaches in PALOP-TL countries. These recommendations address three main areas: digital solutions for the delivery of core government functions, foundations for a digital government transformation, and digital services for citizens and businesses.

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This chapter presents the situation of digital government in the context of developing countries, in particular, the African Portuguese-Speaking Countries and Timor-Leste (PALOP-TL) region. It assesses the major initiatives, programmes and principles on digital government that have been driving international organisations and multilateral donors in recent years. It maps the potential pathways that could help PALOP-TL countries shift from e-government to digital government systems, in light of the most recent body of learning on digital transformation (including the OECD Recommendation of the Council on Digital Government Strategies). Finally, it reviews the political stability, institutional quality and economic potential of each of the PALOP-TL countries, with reference to the most relevant digital economy, development and society indicators to better understand the potential for PALOP-TL countries to transform their digital and development capacities.

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