Building Trust to Reinforce Democracy

Main Findings from the 2021 OECD Survey on Drivers of Trust in Public Institutions

image of Building Trust to Reinforce Democracy

What drives trust in government? This report presents the main findings of the first OECD cross-national survey on trust in government and public institutions, representing over 50 000 responses across 22 OECD countries. The survey measures government performance across five drivers of trust – reliability, responsiveness, integrity, openness, and fairness – and provides insights for future policy reforms. This investigation marks an important initiative by OECD countries to measure and better understand what drives people’s trust in public institutions – a crucial part of reinforcing democracy.

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Openness and reliability are significantly associated with trust in local government

Percentage point change in trust in local government in response to improvements in selected variables (left Y-axis, represented by bar) and OECD unweighted average respondents' confidence in the noted variables (right Y-axis, represented by dot)


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