OECD e-Government Studies: Norway 2005

image of OECD e-Government Studies: Norway 2005

This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.   



Planning and Leadership

Norway has a well-established central e-government vision (eNorway) and strategy, which build on the wider vision for the modernisation of the public sector. However, when it comes to the implementation of e-government, an earlier plan (24/7 administration) seems to provide an overarching organisational vision that has acted as substitute for the lack of central guidance. Leadership of e-government is very much decentralised. The general perception is that stronger political and administrative leadership at the central level, involving the setting of clearer goals for ministries and agencies supported by increased co-ordination and more concrete guidance on how to achieve them, is in strong demand and would improve implementation of e-government. Central co-ordination of e-government has varied over time ranging from centrally driven plans to more limited central management based on agencies and local entities as driving forces. In regard to e-government co-ordination, the current government has strengthened e-government co-ordination and has created a Co-ordinating Body for E-government within the MoM in order to guide the overall decentralised implementation of e-government in certain areas.


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