OECD e-Government Studies: Norway 2005

image of OECD e-Government Studies: Norway 2005

This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.   



External Barriers to E-government

While there are few legislative and regulatory barriers to e-government in Norway, the OECD survey of Norway indicates budgetary barriers as the single most important barrier to the use of ICT in government. Norway has succeeded in providing a legal framework for e-government by reviewing and amending laws and regulations which impeded e-government and ensured privacy protection. Lack of funds and long term and joint funding mechanisms have been identified as the biggest budgetary barriers. However, in light of the existing flexibility within the Norwegian budgetary mechanisms, the problem does not seem to be the lack of budget mechanisms but rather lack of collaboration and inexperience with using business cases and other budgetary justification within ministries. The digital divide does not represent a major barrier to e-government development in Norway.


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