OECD e-Government Studies: Norway 2005

image of OECD e-Government Studies: Norway 2005

This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.   



E-government Structure and Context

In Norway the structure of responsibility for e-government reflects the decentralised structure of government and its limited role as an e-government co-ordinator. Central government responsibility for ICT development and co-ordination has varied over time and has been allocated to different government organisations, mirroring the development of political and public management reform agendas. In Norway several government actors performing different policy related functions share responsibility on e-government implementation. The reform in government that took place in 2004 has given the Ministry of Modernisation a full mandate for ICT coordination in society as well as in the public sector.


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