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OECD e-Government Studies: Norway 2005

image of OECD e-Government Studies: Norway 2005

This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.   

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Assessment and Proposals for Action

Norway has long been active in using ICT in the public sector, which has provided it with an important tool for achieving gains in government efficiency, for improving the quality of public services and for modernising government. Norway’s efforts to become a leader in the use of ICT in government are supported by a high level of Internet penetration in Norwegian society and a burgeoning information society. In recent years, Norway has made progress in adapting government to the use of the Internet as suggested by its rank of 6th in the eEurope benchmarking exercise measuring the availability of online services (Sweden is 1st, Finland 3rd and Denmark 5th)...

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