SIGMA Papers

SIGMA (Support for Improvement in Governance and Management) is a joint initiative of the OECD and the EU, principally financed by the EU. SIGMA Papers is a series of specialised reports that are focused on particular issues in governance and management, such as expenditure control, administrative oversight, interministerial co-ordination, public procurement and public service management.

Available in French (see link below) and other languages.

English French

Managerial accountability in the Western Balkans

A comparative analysis of the barriers and opportunities faced by senior managers in delivering policy objectives

Managerial accountability means both a clear focus on performance and compliance with rules. It requires holding managers accountable for results by assigning them responsibility, delegating authority for decision making, and giving them the autonomy and resources necessary to achieve the expected results. In the Western Balkans, achieving progress with public internal financial control and public administration reforms more generally has proven especially difficult in the absence of good conditions for managerial accountability.

This Paper analyses the state of play regarding managerial accountability in the region based on the Principles of Public Administration developed by SIGMA in collaboration with the European Commission. This paper has also benefitted from broader OECD analytical work, including OECD standards and policy frameworks. It explains many of the current barriers to the development of results-oriented accountability of managers. Its objective is to advise key state authorities in the Western Balkans on how to develop favourable conditions for managerial accountability.


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error