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Making Life Easy for Citizens and Businesses in Portugal

Administrative Simplification and e-Government

image of Making Life Easy for Citizens and Businesses in Portugal
Reducing the time for registering a company from weeks and months to under one hour is a concrete result of a unique and ambitious initiative in Portugal to make the public sector more efficient and effective. The Simplex initiative aims at making life easier for citizens and businesses. It focuses on how e-government can be used as a lever for broader administrative simplification, making service delivery more coherent and efficient.

This is the first integrated study undertaken by the OECD to analyse administrative simplification and e-government in a national context. By bringing those two areas together in the context of public management reform, this review helps countries identify how these reform activities can best support overall government performance and economic growth.

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Legal and Regulatory Context

Regulatory management and reform is a dynamic issue that aims at improving the legal and regulatory context in which businesses operate and citizens thrive. An analysis of efforts to improve the regulatory framework is something different from a static analysis of the quality of regulation at a given point in time. The latter can however be helpful in illustrating the need for reform and perhaps in pointing to areas where change is most imminent. Setting up the right legal and regulatory framework is important to ensure that administrative simplification and the development of e-government activities can take place without unnecessary barriers. 

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